Shipping and tracking
Cosplayflying ship parcels worldwide. Most Orders(Except the custom-made costumes) will be despatched in 7-15 business days once the payment was received. Some of our popular costumes we have stock for them. Once paid, we can arrange the shipment immediately. We will spare no efforts to make sure you receive the parcel in time but we are not responsible for service transit time. Transit times are provided by the carrier, exclude weekends and holidays, and may vary with package origin and destination, particularly during peak periods like Halloween or Christmas season.
Usually it takes us 7-15 business days to finish your order after receiving your payment. But it takes long time maybe around 20 even 30 working days due to the heavy workload that time during Halloween season. So we suggest you to choose express shipping when you check out during the Halloween season.
You would take risk of loss if you made any mistakes of shipping address when filling out the information frame when you checked out.
Shipping cost depends on the country and weight. And, it will be shown before you submit the order. We offer different shipping method for most of the products.
What are the shipping methods?
1. For Express Shipping
After the costumes are finished, they will be shipped via DHL to most countries which support DHL service. For customers located in United States, Japan, South Korea, Hongkong, Canada, Mexico, France, Germany and most of Europen countries, it usually takes 3-5 business days to receive the parcel after shipping.
Packages shipped to the other countries may take a longer time(via EMS/DHL), about 5-12 business days after shipping.
You can track at: http://www.dhl.com/en.html
We will not be responsible for any delay caused during delivery but not only the customs postage checking, strike etc.
If you want to update the shipping method, please contact our customer service to get more information.
It is customers’ responsibility to make sure that someone is available at your address during delivery of the item. Please note that the item would be returned to us by the courier after several times of unsuccessful delivery. Buyers would need to pay the shipping fees for redelivery if it's caused by the reason that no one is available to sign the parcel at the address given after several attempts.
2. For Economic Shipping.
Usually takes about 6-12 days in transit.
You can also track it at: http://www.dhl.com/en.html
3. For Free Shipping.
Usually takes about 15-30 days to deliver the package.
You can track at: https://www.17track.net/en