Shipping and tracking
What are the shipping methods?
1. We can send the items with DHL after you pay for the shipping fee (US$25.00).
After the costumes are finished, they will be shipped via DHL to UK, US, Canada, Australia and most European countries, usually customers in these countries will receive the packages in 3-5 business days after shipping.
Packages shipped to the other countries may take a longer time(via EMS/DHL), about 5-12 business days after shipping.
You can track at: http://www.dhl.com/en.html
We will not be responsible for any delay caused during delivery but not only the customs postage checking, strike etc.
If you need the item urgently but you are not within the reach of DHL, you could also choose DHL option for shipping. We will charge you some extra shipping cost, the extra shipping cost is calculated according to your detailed shipping address and the weight of your package. If you want to update the shipping method, please contact our customer service to get more information.
It is customers’ responsibility to make sure that someone is available at your address during delivery of the item. Please note that the item would be returned to us by the courier after several times of unsuccessful delivery. Buyers would need to pay the shipping fees for redelivery if it's caused by the reason that no one is available to sign the item at the address given after several attempts.
2. We can send the items with Airmail by free shipping.
Airmail usually takes about 15-45 days to deliver the package.
You can track at: https://www.17track.net/en