Female XS: Bust(81-84cm) Waist(59-64cm) Hip(86-89cm) Height(155cm)
Female S: Bust(86-89cm) Waist(66-69cm) Hip(91-94cm) Height(160cm)
Female M: Bust(91-94cm) Waist(71-74cm) Hip(97-99cm) Height(165cm)
Female L: Bust(97-103cm) Waist(80-84cm) Hip(104-109cm) Height(170cm)
Female XL: Bust(107-112cm) Waist(88-93cm) Hip(112-118cm) Height(175cm)
Male XS: Bust(86-92cm) Waist(71-74cm) Height(165cm)
Male S: Bust(92-97cm) Waist(76-79cm) Height(170cm)
Male M: Bust(99-104cm) Waist(81-86cm) Height(175cm)
Male L: Bust(107-112cm) Waist(89-94cm) Height(180cm)
Male XL: Bust(114-119cm) Waist(97-99cm) Height(185cm)
If the standard sizes don't suit you well, please choose "Customize" and tell us your size. Then we'll make the costumes according to your measurements for better fitness.
(Ps: For printed-fabric costume, if your size is larger than the XL size on our size chart, we have to charge your extra fee for the printed materials, pls do notice it well~^^)
At Cosplayflying, we strive to offer satisfying and completely fairness service to all our valued customers. We offer refund, exchange or costume alteration for defective items, missing items, items having great difference from our description. As costumes from Cosplayflying are all custom-made according to buyer's own measurements, so it's really important for us to offer a fair and responsible return and exchange policy.
1.Wrong size/Defective/Missing items/items significantly different from our store description.
Buyers should contact us within 7 days signing the items and email us with photos to support the claims. Especially for Wrong size costumes, we will make a new one for free if it is our mistake. If it caused because of the wrong measurements buyers provided, Cosplayflying are not responsible for it and buyers will be charged for a new one at 10% discount, but if size revision needed only, buyers should send the costume back to us with the postage back and return paid and we will revise the costume for free
Please note that only the listing price excluding shipping fees would be refunded once the package is sent out from our company.
Buyers are responsible for returning the items in the original conditions within 2 weeks signing the items at their own expense through registered mails telling us tracking number of the return package.
Following Items Excluded From Returning or Exchanging
Item that have been used or washed.
Item with smell of cigarette or perfume.
Item with stains.
All costumes from Cosplayflying are made according to our customers' own size, please check the order carefully before submitting. In the event that a mistake has been made on a processed order, please email us in 1 hour after submitting, Order Cancellations or Changing only works in this time frame. For wigs we have stock and other ready shipping items, we usually send the same day after purchase, we will make our best efforts to locate the package and make any necessary change. If the order has already been shipped, or cannot be located in the shipping containers, Cosplayflying will not be responsible for any additional costs added to correct the order.
3.Wrong Delivery Address
Cosplayflying ship all orders to the shipping address provided by the customers. Customers are responsible for submitting complete address information required. In the event that necessary shipping information is left off for the order during the checkout process, Cosplayflying is not responsible for any additional charges needed to reship or retrieve a package.
I ordered the costume and boots at the beginning of October and didn't receive them until the end of the month. I paid $30 for express shipping yet it took several weeks for them to arrive. I received an email and they told me that the boots were not shipped and couldn't ship them in time. When I asked for a refund, they told me that they were with the order. Suspicious much. The accessories do not fit at all. There is no diagram to show you how they should fit and where. The bracelets are too small, yet the calf accessories are too large. Costume fits fine. After trying on the boots, I noticed they are also too large since I am only 5'1." I reached out to the seller during shipping and they ensured me I could return anything that doesn't fit. When I told them the boots do not fit, they told me that I should keep them because I would have to pay for shipping. This is bad customer service. I shouldn't have to pay for shipping when I return purchased online. They are literally trying to avoid refunds.
DO NOT BUY FROM HERE. ITS NOT WORTH THE HEADACHE.
Thank you so much ! The cosplay looks amazing and the communication with you was excellent. It came really fast. Wishing you the best and for sure will order again.